Shipping policy

📦 Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Time

Shipping times may vary depending on your location:

• Local Orders: 2–5 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
A flat shipping fee of SAR 16 applies to all standard orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties or taxes imposed by your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Orders

If your order is delayed or appears to be lost, please contact us at Starlightmart.shop@gmail.com, and we will assist you as soon as possible.

Contact Us

If you have any questions about our Shipping Policy, feel free to contact us at:
📧 Starlightmart.shop@gmail.com